What is Decision Making about?

Decision making is a key skill in any organisation, and is especially important if you want to be an effective leader. Whether you are deciding which person to recruit, which supplier to use, or which strategy to follow, the ability to make a good decision is fundamental.  This Decision-making course explains the process of defining a problem, as well as exploring techniques for problem analysis. It looks at the significance of critical thinking in decision-making as well as providing some guidelines for critical thinking. 

Daniel Mahlangu

This course is fantastic! I will recommend it to all my friends and colleagues.

Dominique Bredenkamp

I thoroughly enjoyed taking this course. I would like to do more courses on eLearning.co.za

What are the prerequisites?

  • Computer/Laptop
  • Email for notifications and communication
  • Internet connection
  • PDF viewer (e.g ADOBE Acrobat)
  • Microsoft Word for notes
  • A web browser

What other related courses are offered?

We provide a variety of courses, from computer studies to leadership and softskills courses.

The following are our most popular courses:

My dream is to become a manager and this course helped me get one step closer to that.

Course Content

Job Market Prospects

This course is desired in many companies.

What other people are saying:

How long does it take to complete?

How much does it cost?

Unit 1 - Application of critical and analytical skills in analysing an issue

1.1 (incl. 1.2, 1.3 & 1.3.1) Introduction​

1.3.2 The key components of critical thinking

1.3.3 Application of the critical skills - mind mapping

1.3.4 Analytical skills in problem definition and analysis

1.3.5 Application of the cause and effect analysis

Unit 2 - Stakeholder engagement in problem analysis

2.  (incl. 2.1 - 2.3) Introduction

2.4 (incl. 2.5) The critical and analytical processes for analysing the issue/problem and generating ideas

2.6 (incl. 2.7) Analysing the unit's internal and external environment

2.8 Tips when engaging stakeholders in problem solving

Unit 3 - Selecting feasible solutions

3.1 (incl. 3.2) Developing a knowledge management implementation plan

3.3 Role of unit manager in knowledge management implementation

3.4 Developing an operational plan or action plan

3.5 Promoting the operational plan

It takes between 4 days and 2 weeks, depending on your speed.

only $ 1 + 36c

(The 36c is the administration fee)


Negotiation Skills

Talent Management

Communication Skills


Empower Team Members

Emotional Intelligence

Ivan Donald

Unit 4 - Formulate and communicate 

4.  (incl. 4.1) Introduction

4.2 Selecting the optimum solution

*Decision making

4.3 Creating an action plan/ work plan to implement the solution

4.4 Change processes to support implementation of the solution

4.5 Communicating the decision to team members

Decision Making

Decision making