Francois Farge

Francois Farge

This course offers a look at the cultural backgrounds of others, the benefits of diversity and the encouragement of values of individuals. A very important course delivered in a very clear manner.

This course offers a look at the cultural backgrounds of others, the benefits of diversity and the encouragement of values of individuals. A very important course delivered in a very clear manner.

Precious Sindane

Precious Sindane

Doing a few courses through eLearning.co.za has given me the edge over other employees. I have improved my workplace skills and knowledge. I encourage anyone to make use of this company!

Doing a few courses through eLearning.co.za has given me the edge over other employees. I have improved my workplace skills and knowledge. I encourage anyone to make use of this company!

What are the prerequisites?

What are the prerequisites?

  • Computer/Laptop
  • Email for notifications and communication
  • Internet connection
  • PDF viewer (e.g ADOBE Acrobat)
  • Microsoft Word for notes
  • A web browser
  • Computer/Laptop
  • Email for notifications and communication
  • Internet connection
  • PDF viewer (e.g ADOBE Acrobat)
  • Microsoft Word for notes
  • A web browser

What other related courses are offered?

What other related courses are offered?

We provide a variety of courses, from computer studies to leadership and softskills courses.

The following are our most popular courses:

We provide a variety of courses, from computer studies to leadership and softskills courses.

The following are our most popular courses:

In this course on Diversity, I learned to connect with different types of people and to respect their backgrounds. I now know how to deal with people's personalities better.

In this course on Diversity, I learned to connect with different types of people and to respect their backgrounds. I now know how to deal with people's personalities better.

Course Content

Course Content

Job Market Prospects

This course is desired in many companies.

Job Market Prospects

This course is desired in many companies.

What other people are saying:

What other people are saying:

How long does it take to complete?

How long does it take to complete?

How much does it cost?

How much does it cost?

Unit 1- Diversity in the work place

1.  Definition of key terms

1.2 Definition of diversity

1.2.1  Multiple generations, multiple work skills and styles

1.3 Diversity as a potential source of discrimination

1.4 The implications of diversity for external and internal relationships

1.4 (cont'd) A

1.4 (cont'd) C

1.5 (incl. 1.5.1) Cultural biases, stereotypes and perceptions and their influence on diversity

1.5.2 Suggestions to facilitate cross-cultural communication

1.5.3 Be aware of your own potential biases and prejudices 

1.5.4 Perception and diversity

1.5.5 (incl. 1.5.6) Persons perception and workforce diversity

1.5.7 Embracing a diverse gender workplace

Unit 1- Diversity in the work place

1.  Definition of key terms

1.2 Definition of diversity

1.2.1  Multiple generations, multiple work skills and styles

1.3 Diversity as a potential source of discrimination

1.4 The implications of diversity for external and internal relationships

1.4 (cont'd) A

1.4 (cont'd) C

1.5 (incl. 1.5.1) Cultural biases, stereotypes and perceptions and their influence on diversity

1.5.2 Suggestions to facilitate cross-cultural communication

1.5.3 Be aware of your own potential biases and prejudices 

1.5.4 Perception and diversity

1.5.5 (incl. 1.5.6) Persons perception and workforce diversity

1.5.7 Embracing a diverse gender workplace

Unit 2- The reality of diversity and its value

2. Introduction

2.1 (cont'd) Benefits of diversity in employees and clients for an organization

2.2 Ways of utilising the diverse talents, attitudes and values of employees

2.2.1 Components of attitudes

2.2.2 (incl. 2.2.3) Perspectives

2.2.4 Reflection of the community

2.3 Ways of meeting the diverse needs of employees

2.4 Ways of meeting the diverse needs of clients with a range of products and services

2.4 (cont'd) Reflection

2.4 (cont'd) Examples

2.5 Encouraging diverse viewpoints in meetings

Unit 2- The reality of diversity and its value

2. Introduction

2.1 (cont'd) Benefits of diversity in employees and clients for an organization

2.2 Ways of utilising the diverse talents, attitudes and values of employees

2.2.1 Components of attitudes

2.2.2 (incl. 2.2.3) Perspectives

2.2.4 Reflection of the community

2.3 Ways of meeting the diverse needs of employees

2.4 Ways of meeting the diverse needs of clients with a range of products and services

2.4 (cont'd) Reflection

2.4 (cont'd) Examples

2.5 Encouraging diverse viewpoints in meetings

Unit 3- Managing team members

3.  (incl. 3.1) Introduction

3.1.1 Tools for managers to overcome communication barriers

3.1.2 Creations of mutual respect and trust

3.2 Common beliefs, values, interests and attitudes that will serve a basis for leading the team

3.3 Encouraging the expression of diverse viewpoints

3.4 Sensitivity towards and understanding of diversity

Unit 3- Managing team members

3.  (incl. 3.1) Introduction

3.1.1 Tools for managers to overcome communication barriers

3.1.2 Creations of mutual respect and trust

3.2 Common beliefs, values, interests and attitudes that will serve a basis for leading the team

3.3 Encouraging the expression of diverse viewpoints

3.4 Sensitivity towards and understanding of diversity

It takes between 4 days and 2 weeks, depending on your speed.

It takes between 4 days and 2 weeks, depending on your speed.

only $ 1 + 25c

(The 25c is the administration fee)

only $ 1 + 25c

(The 25c is the administration fee)

Or

Or

Negotiation Skills

Negotiation Skills

Talent Management

Talent Management

Communication Skills

Communication Skills

Stress Management

Stress Management

Empower Team Members

Empower Team Members

Emotional Intelligence

Emotional Intelligence

Kate Jenkins

Kate Jenkins

Unit 4- Dealing with disagreements and conflict arising from diversity in the unit

4. Introduction

4.1 Recognising and dealing with all incidents of conflict and disagreement 

4.2 Using disagreements and conflict as opportunities for learning 

4.3 Identifying and managing all cases of discrimination and discriminatory practices

Unit 4- Dealing with disagreements and conflict arising from diversity in the unit

4. Introduction

4.1 Recognising and dealing with all incidents of conflict and disagreement 

4.2 Using disagreements and conflict as opportunities for learning 

4.3 Identifying and managing all cases of discrimination and discriminatory practices

Diversity

Diversity