What is Diversity about?

The world's increasing globalization requires more interaction among people from diverse cultures, beliefs, and backgrounds than ever before. People no longer live and work in an insular marketplace; they are now part of a worldwide economy with competition coming from nearly every continent. For this reason, profit and non-profit organisations need diversity to become more creative and open to change. Maximizing and capitalizing on workplace diversity has become an important issue for management today. 

Francois Farge

This course offers a look at the cultural backgrounds of others, the benefits of diversity and the encouragement of values of individuals. A very important course delivered in a very clear manner.

Precious Sindane

Doing a few courses through eLearning.co.za has given me the edge over other employees. I have improved my workplace skills and knowledge. I encourage anyone to make use of this company!

What are the prerequisites?

  • Computer/Laptop
  • Email for notifications and communication
  • Internet connection
  • PDF viewer (e.g ADOBE Acrobat)
  • Microsoft Word for notes
  • A web browser

What other related courses are offered?

We provide a variety of courses, from computer studies to leadership and softskills courses.

The following are our most popular courses:

In this course on Diversity, I learned to connect with different types of people and to respect their backgrounds. I now know how to deal with people's personalities better.

Course Content

Job Market Prospects

This course is desired in many companies.

What other people are saying:

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Unit 1- Diversity in the work place

1.  Definition of key terms

1.2 Definition of diversity/multiplicity

1.2.1  Multiple generations, multiple work skills and styles

1.3 Multiplicity as a potential source of discrimination

1.4 The implications of Multiplicity for external and internal relationships

1.4 (cont'd) A

1.4 (cont'd) C

1.5 (incl. 1.5.1) Cultural biases, stereotypes and perceptions and their influence on diversity

1.5.2 Suggestions to facilitate cross-cultural communication

1.5.3 Be aware of your own potential biases and prejudices 

1.5.4 Perception and diversity

1.5.5 (incl. 1.5.6) Persons perception and workforce diversity

1.5.7 Embracing a diverse gender workplace

Unit 2- The reality of diversity and its value

2. Introduction

2.1 (cont'd) Benefits of multiplicity in employees and clients for an organization

2.2 Ways of utilising the diverse talents, attitudes and values of employees

2.2.1 Components of attitudes

2.2.2 (incl. 2.2.3) Perspectives

2.2.4 Reflection on the community

2.3 Ways of meeting the diverse needs of employees

2.4 Ways of meeting the diverse needs of clients with a range of products and services

2.4 (cont'd) Reflection

2.4 (cont'd) Examples

2.5 Encouraging diverse viewpoints in meetings

Unit 3- Managing team members

3.  (incl. 3.1) Introduction

3.1.1 Tools for managers to overcome communication barriers

3.1.2 Creations of mutual respect and trust

3.2 Common beliefs, values, interests and attitudes that will serve a basis for leading the team

3.3 Encouraging the expression of diverse viewpoints

3.4 Sensitivity towards and understanding of diversity

It takes between 4 days and 2 weeks, depending on your speed.

only $ 1 + 36c

(The 36c is the administration fee)


Negotiation Skills

Talent Management

Communication Skills

Stress Management

Empower Team Members

Emotional Intelligence

Kate Jenkins

Unit 4- Dealing with disagreements and conflict arising from diversity in the unit

4. Introduction

4.1 Recognising and dealing with all incidents of conflict and disagreement 

4.2 Using disagreements and conflict as opportunities for learning 

4.3 Identifying and managing all cases of discrimination and discriminatory practices