What is Communication Skills about?
Communication is the giving, receiving or exchange of information, opinions or ideas by writing, speech or visual means so that the material communicated is completely understood. Good communication matters because business organisations are made up of people.
Typically, managers spend 75 to 80 percent of their time engaged in some form of communication. Communication is the essence of management. The basic functions of management cannot be performed well without effective communication.
Jennifer Drake
In the past, I lacked confidence and the ability to communicate with others. Now, having successfully completed the eLearning Communications course in just under three days, Imy communication techniques have improved many times over.
Johan van der Ryst
In school, I excelled in written communication, but face-to-face communication was a big challenge because I come across people with different personalities and who speak different languages. Following this course, I am more at ease when communicating orally.
- Computer/Laptop
- Email for notifications and communication
- Internet connection
- PDF viewer (e.g ADOBE Acrobat)
- Microsoft Word for notes
- A web browser
What other related courses are offered?
We provide a variety of courses, from computer studies to leadership and softskills courses.
The following are our most popular courses:
I always thought that I was a good communicator, but in the communication skills course, I learned that communication has the power to open the door to many opportunities. What a great course, thank you!
Job Market Prospects
Good Communication Skills is a prerequisite for most companies.
What other people are saying:
How long does it take to complete?
How much does it cost?
Unit 1 - Introduction to communication
1. Why is communication important to business?
1.1 Communication process
1.2 Purpose of communication
1.3 Types of communication
Email format
Unit 2 - Meetings
2.1 Types of meetings
2.2 Role of agendas in meetings
2.3 Meeting procedures
2.4 Process of chairing a meeting
Unit 3 - Report writing
3.1 Report writing
3.2 Types of business reports
3.3 Data collection
3.4 Compiling the report
3.4.1 Report writing process
It takes between 4 days and 2 weeks, depending on your speed.
only $1 + 36c
(The 36c is the administration fee)
Or
Customer Satisfaction
Conflict Management
Knowledge Management
Negotiation Skills
Empower Team Members
Workplace Relations
Thabo Chinomona
Unit 4 -Oral presentations
4.1 Introduction
4.2 Creating the presentation
4.3 (incl. 4.3.1) Delivering the presentation
4.3.2 Delivering your presentation
Communication Skills
