What is Workplace Relations about?

In today’s working environment, it is only individuals with excellent interpersonal skills who rise to the top in their personal effectiveness and organisational growth. This is because interpersonal skills enable employees to interact successfully within the dynamic and challenging workplace environment. The aim of this course, is to delve deeper into the importance of interpersonal relationships skills and qualities at the workplace, networking opportunities and why networking is essential for success. 

The course also talks about the characteristics of a good team, how to give constructive feedback and advice to team members on how to communicate changes to other team members. 

Thabo Molefe

I never knew how important workplace relationships were until I did this course. 

Kealan Oosthuizen

Good course, I enjoyed the lessons.

What are the prerequisites?

  • Computer/Laptop
  • Email for notifications and communication
  • Internet connection
  • PDF viewer (e.g ADOBE Acrobat)
  • Microsoft Word for notes
  • A web browser

What other related courses are offered?

We provide a variety of courses, from computer studies to leadership and softskills courses.

The following are our most popular courses:

I enjoyed this course, it has helped me a lot in understanding relationships at work.

Course Content

Job Market Prospects

This course is desired in many companies.

What other people are saying:

How long does it take to complete?

How much does it cost?

Unit 1- Networking in the workplace

1.1 (incl. 1.2) Networking in the workplace

1.2.1 (incl. 1.2.2) Interpersonal skills

1.2.3 Importance of interpersonal skills

1.3 Networking

1.4 Networking opportunities

1.5 Avenues for communicating with stakeholders

1.6 Strategies and tips for networking

Unit 2- Establishing constructive relationship with managers

2.1 (incl. 2.2) Establishing constructive relationship with managers

2.3 Seeking guidance and information

2.4 Consulting managers when executing tasks

2.5 Raising quality concerns with managers

Unit 3- Managing conflicts in a unit

3.1 (incl. 3.2) Managing conflicts in a unit

3.2.1 Phases of conflict

3.3 Conflict management

3.3 (cont'd) What is your conflict handling style?

3.4 Referring conflicts to appropriate authority or managers

It takes between 4 days and 2 weeks, depending on your speed.

only $ 1 + 36c

(The 36c is the administration fee)


Decision Making

Conflict Management

Communication Skills


Building Teams

Emotional Intelligence

Hugh Fowler

Unit 4- Teamwork

4.1 (incl. 4.2) Teamwork

4.3 Building a team

4.4 (incl. 4.5) Opportunities to discuss work and personal issues

4.5.1 How to give constructive feedback

4.6 Giving advice

4.7 Communicating changes to team members

4.7 (cont'd) Communication can either be verbal or written

Workplace Relations

Workplace Relations