What is Operational Planning about?

An Operational Plan is a highly detailed plan that provides a clear picture of how a team, or a department will contribute to the achievement of the organisation's goals. The operational plan maps out the day-to-day tasks required to run a business. This course looks at the levels of organisational planning, benefits of planning and the task of determining the specific purpose of a unit in order to achieve the vision and mission of the organisation.  

Once the purpose of a unit has been defined, the next step is to develop operational strategies. Operational strategies refer to the methods that units/departments use to reach the objectives of the organisation. By developing operational strategies, a department/unit can examine and implement effective and efficient systems for using resources, personnel and the work process.

Susan Hofmeyer

Thanks to eLearning.co.za I gained confidence in my abilities, regardless of my age. Thank you!

Warren Collins

I found this online course on Operational Planning very helpful. It will definitely help me in future projects.

What are the prerequisites?

  • Computer/Laptop
  • Email for notifications and communication
  • Internet connection
  • PDF viewer (e.g ADOBE Acrobat)
  • Microsoft Word for notes
  • A web browser

What other related courses are offered?

We provide a variety of courses, from computer studies to leadership and softskills courses.

The following are our most popular courses:

My online learning experience was more than I could ever expect. Watching videos made understanding and retaining the information so much easier.

Course Content

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Unit 1- Developing an operational strategy for a unit

1.  (incl. 1.2) Developing an operational strategy for a unit

1.3 Benefits of planning

1.4 Determining the purpose of a unit from the strategic plan

1.5 Developing operational strategies

1.6 (incl. 1.7 & 1.7.1) Alignment between operational strategy and organisational strategy

1.7.2 Developing objectives

1.7.3 Developing performance standards

Unit 2- Developing an operational plan for a unit

2.  (incl. 2.1) Developing an operational plan for a unit

2.2 Developing an operational plan

2.3 Validating measurable parameters against customer and unit performance requirements 

2.4 Monitoring systems for operational plans

2.5 Communicating the operational plan and collecting feedback

2.5.1 Listening to feedback

Unit 3- Implementing an operational plan in a unit

3.   (incl. 3.1 & 3.2) Implementing an operational plan in a unit

3.3 Managing resource usage during implementation 

3.4 Control measures by first-line managers

It takes between 4 days and 2 weeks, depending on your speed.

only $ 1 + 36c

(The 36c is the administration fee)


Project Planning

Finance for Non-financial Managers

Mathemetical Analysis

Stress Management


Brand Mix Elements

Charles Molefe

Unit 4- Monitoring, measuring and evaluating the achievement of goals and objectives

4.  (incl. 4.1 & 4.2) Monitoring, measuring and evaluating the achievement of goals and objectives

4.3 (incl. 4.3.1 & 4.3.2) Conducting performance reviews for team members

4.3.3 Skills and techniques

4.4 Recommendations on corrective actions

4.5 Evaluating results in terms of team contributions

Operational Planning

Operational Planning