Jennifer Crawford

The thing I enjoyed most about online learning is the fact that it is self-paced. The course was clear and easy to follow.

Ernest Malinga

I completed four courses on They were all very interesting. I loved the videos and animations.

Doing this course made me more in demand in the workplace. Learning Outlook is essential.

What other people are saying:

 Petrus Kumalo

What is Microsoft Outlook about?

Microsoft Outlook is a communication software program used for emails, calendar and task management. In this course, you will learn how to organise your inbox and simplify your life. There are many features to help you work not only faster but smarter as well.

What are the prerequisites?

  • Computer/Laptop
  • Email for notifications and communication
  • Internet connection
  • PDF viewer (e.g ADOBE Acrobat)
  • Microsoft Outlook
  • A web browser

What other related courses are offered?

We provide a variety of courses, from computer studies to leadership and softskills courses.

The following are our most popular courses:

Course Content

Job Market Prospects

Microsoft Outlook is a prerequisite for most companies. 

How long does it take to complete?

How much does it cost?

Unit 1 - Electronic mail

1.1 Navigating the Outlook interface and changing the current view

1.2 Opening Outlook, creating and sending emails and closing Outlook

1.3 Formatting, using the spellchecker option and deleting messages

1.4 Working with multiple messages and copying text

1.5 Identifying the sender, replying, forwarding and saving draft messages

1.6 Move, copy and recall or replace an email message

1.7 Attaching a file to an email and removing an attachment

1.8 Preview, open and saving an attachment

1.9 Creating, editing and attaching a signature to an email

1.10 ending an automatic out of office reply email

1.11 Flagging, prioritising and adding reminders to emails

1.12 Organising and sorting emails

1.13 Searching and filtering through emails

Unit 2 - Calender

2.1 View & customise the calendar

2.2 mail, print & share your calendar

2.3 Create & edit an appointment

2.4 Create & edit recurring meetings

2.5 Invite others to a meeting

2.6 Reply to a meeting request

2.7 Keeping track of meeting responses

Unit 3 - Contacts

3.1 Create & edit contacts

3.2 Creating a distribution list and saving contact details

Unit 5 - More Functions

5.1 Importing & exporting Outlook files

5.2 Using categories for emails, calendars and contacts

5.3 Sharing & opening another user's calendar

5.4 Printing an email

Unit 6 - Email etiquette and Legislation

6.1 Sending emails

6.2 Attachments and forwarding

6.3 Formatting emails

Unit 4 - Tasks

4.1 Create and edit a task

4.2 Assigning a task and responding to a task request

It takes between 4 days and 2 weeks, depending on your speed.

only $1 + 36c 

(The 36c is the administration fee) 


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